Effective Date: 31/05/2026
This Privacy Policy explains how Tori All You Can Eat collects, uses, stores, and discloses personal information in connection with our website, booking services, and restaurant operations.
This Privacy Policy applies to our website, toribuffet.com.au, and to personal information collected or received in connection with customer booking requests.
1. Business details
Tori All You Can Eat
Shop 3/2643 Gold Coast Hwy
Broadbeach QLD 4218
Australia
Email: contact@toribuffet.com.au
2. Personal information we collect
We may collect, receive, or access personal information when you make a booking, contact us, or use our website. This may include:
- name;
- email address;
- phone number;
- booking date and time;
- number of guests;
- special requests, dietary notes, accessibility requests, or other comments included in a booking;
- website usage information collected through cookies and Google Analytics, including device information, browser type, pages visited, approximate location, and interaction data.
Please do not include sensitive information in booking notes unless it is necessary for your booking request.
3. How we collect personal information
We may collect personal information:
- when you make or manage a booking through OpenTable;
- when OpenTable provides booking details to us by email or through an OpenTable dashboard;
- when you contact us by email, phone, or through our website;
- automatically through cookies, Google Analytics, and similar website technologies.
4. How we use personal information
We may use personal information for the following purposes:
- to receive, manage, confirm, change, or cancel bookings;
- to contact you about your booking;
- to respond to enquiries;
- to manage table availability and restaurant operations;
- to understand how visitors use our website;
- to improve our website, booking process, and customer experience;
- to comply with legal obligations and protect our lawful interests.
We will only use personal information for the purpose for which it was collected, or for related purposes where permitted by law.
5. OpenTable bookings
We use OpenTable to provide online reservation and booking services.
When you make a booking through OpenTable, OpenTable may collect, process, store, use, or disclose your personal information in accordance with its own terms and privacy policy.
Tori All You Can Eat may receive or access booking details through email notifications and/or the OpenTable dashboard so that we can manage your reservation.
We recommend that you review OpenTable’s privacy policy before using its booking service.
6. Cookies and Google Analytics
Our website may use cookies and Google Analytics to help operate the website, understand website traffic, and improve the user experience.
Cookies are small files stored on your device. Google Analytics and similar tools may collect information about how visitors use the website, including pages visited, device type, browser type, approximate location, and interactions with the website.
You may disable or manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Disclosure of personal information
We may disclose personal information to third parties where reasonably necessary for the operation of our restaurant, website, booking services, or where required or permitted by law.
This may include disclosure to:
- OpenTable, for booking and reservation management;
- Google Analytics or related analytics service providers;
- website hosting, IT, email, and technical service providers;
- professional advisers;
- government, regulatory, or law enforcement bodies where required or permitted by law.
We do not sell personal information.
8. Overseas disclosure and processing
Some third-party service providers, including OpenTable, Google, website hosting providers, or other technology providers, may store or process information outside Australia.
Where Australian privacy laws apply to us, we will take reasonable steps to address applicable obligations relating to overseas disclosure of personal information.
9. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted online.
10. Retention of personal information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including managing bookings, responding to enquiries, maintaining business records, and complying with legal obligations.
When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it where appropriate.
11. Access, correction, and deletion requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
Please contact us at:
We may need to verify your identity before responding to a request.
In some circumstances, we may be unable to provide access to or delete certain information, including where we are required or permitted to retain it by law.
12. Complaints and enquiries
If you have a question or complaint about how we handle personal information, please contact us at:
Tori All You Can Eat
Shop 3/2643 Gold Coast Hwy
Broadbeach QLD 4218
Australia
Email: contact@toribuffet.com.au
We will aim to respond within a reasonable period.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.